Question 1

What should my child bring to practice?

Accepted Answer

Indoor sports shoes (non-marking soles), a refillable water bottle, athletic clothing, and a positive attitude. We provide all balls and training equipment.

Question 2

What's the refund policy?

Accepted Answer

Full refunds are available up to 14 days before a program starts. After that, we offer credit toward a future session if a player must withdraw for medical or family reasons.

Question 3

How do pickup and drop-off work?

Accepted Answer

Drop-off and pick-up are at the Mike Maloy Gym in AIS. Pickup is immediately after the session ends.

Question 4

Does my child need previous experience?

Accepted Answer

No. Our academy is built to develop players from absolute beginners through advanced. Coaches group players by skill so everyone is challenged at the right level.

Question 5

Can children who don't attend AIS join?

Accepted Answer

Yes — WeSportsAcademy is open to the wider Vienna community.

Question 6

What about age flexibility?

Accepted Answer

Age brackets are guidelines, not rules. If your child sits between two age groups, contact us and we'll place them where they'll grow the most.

Question 7

How does payment work?

Accepted Answer

Registration is online with secure card payment via Stripe. Registration and payment are required to secure your child's spot.

Question 8

What happens if a session is cancelled?

Accepted Answer

If we cancel a session (weather, gym closure, illness), we either reschedule or credit the missed session toward your next registration.

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